Legal

Trust & Safety

Last updated · July 3, 2026

BranchStone was created with a simple goal: build practical software that helps people get work done without unnecessary complexity. That same philosophy guides how we approach trust and safety.

We believe software should be useful, reliable, transparent, and respectful of the people using it. This page explains how we work to keep BranchStone safe while maintaining a simple experience.

01

Responsible AI

Many BranchStone tools use artificial intelligence to help generate content, summarize information, transform documents, or complete other tasks. Although AI can be extremely useful, it is not perfect.

Results may occasionally contain mistakes, outdated information, or unexpected output. We encourage users to review important results before relying on them for business, legal, financial, medical, or other significant decisions.

02

Platform Security

We continually work to protect BranchStone through reasonable administrative, technical, and organizational safeguards. These efforts may include:

  • Secure cloud infrastructure
  • Access controls
  • Monitoring for abuse
  • Software updates
  • Security improvements
  • Responsible use of trusted third-party providers

Protecting user information remains one of our highest priorities.

03

Preventing Abuse

We work to identify and prevent activity that could negatively impact the platform or its users. This may include:

  • Spam
  • Fraudulent activity
  • Malicious automation
  • Attempts to compromise platform security
  • Abuse of AI-powered tools

Where appropriate, we may temporarily limit or permanently restrict access to protect the platform.

04

Third-Party Providers

BranchStone relies on carefully selected third-party providers for services such as:

  • Artificial intelligence
  • Cloud hosting
  • Analytics
  • Payment processing
  • Error monitoring

These providers are selected to help us deliver reliable services while supporting strong privacy and security practices.

05

Reporting Concerns

If you believe you've discovered:

  • A security issue
  • A bug
  • Platform abuse
  • Misuse of BranchStone

please let us know. We appreciate responsible reporting and will investigate concerns as appropriate.

06

Continuous Improvement

Technology changes quickly. BranchStone will continue improving its tools, infrastructure, and security practices over time. As the platform evolves, our approach to trust and safety will evolve alongside it.

Safety Contact

Gremlin Labs LLC

Safety

safety@branchstone.com

BranchStone was built to make useful software easier to use, not more complicated. If you have questions or concerns about the safety of the platform, we'd be happy to hear from you.